Miles Angelo

LinkedIn: Miles Angelo
I specialize in developing meaningful, approachable online experiences. I turn insights informed by user research into outcomes that positively affect users and stakeholders. In addition to examining how economics and AI are influencing human-centered design, my design work combines storytelling with a love of community and music.

 

I was a primary UX designer and researcher on this project that evolved to deliver an assistive web app guided by AI that helped specially abled individuals and their caregivers meet some of the greatest challenges inherent in daily living. Our goal as this project progressed was to employ adaptive technology that could utilize everyday data to inform the delivery of individualized recommendations that enabled or enhanced individuals’ independence and quality of life.

The user research that was gathered and analyzed to guide the development of this project yielded insights that informed the evolution of a series of prototypes for what became “Meta Quest 3.” Its raison d’etre was to help people of all ages adjust to changes in the new technologies that affect their quality of life. What had been complex, virtual-reality driven systems became understandable, and thus useful and usable.

This idea was driven by an investigation of the needs and desires among hospital custodial staff regarding ways to help them ease workday stress, which might be implemented in their work environments. The result was a hospital wellness room designed primarily to address their concerns that features calming interiors, flexible seating, and biophilic elements that together create a means for them to engage in a “restorative pause” from their daily routines.