Sophia Carswell

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I’m a UX designer who takes initiative, brings clarity to chaos, and delivers with purpose. Whether streamlining complex systems at Sam’s Club or designing for blind and low vision users, I lead with empathy and systems thinking to build solutions that are both practical and impactful. I connect people, align teams, and ensure users feel heard. With experience across retail, healthcare, and accessibility, I make sure the work not only gets done—but gets done with care, intention, and collaboration driving it. 

What makes me curious?
A challenge or blocker, being asked "but why?", and uncovering the pieces to a larger puzzle.

 

I helped save Sam's Club pricing managers 2,000+ hrs/yearly by optimizing competitive intelligence workflow.

I led design teams and managed UNT's partnership with Glidance; designing the onboarding experience of an accessible tech device launching Fall 2025.

I built a memorable brand and design system for BusyBee, connecting busy young adults with local volunteer opportunities.

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