General Information

Job Title: Showroom Coordinator
Location: Home Office, Dallas-Fort Worth, TX, 75261
Relocation Expense Covered: No
Employee Type: Non-Exempt
Job Category: Marketing, Sales

Industry: Consumer Goods, Design
Manage Others: No

Description

The Showroom Coordinator will assist with the day-to-day operations of the Cambria Showroom. This individual will assist with guest relations and customer experience as well as some event coordination/details. This position will strive to discover customer needs while guiding them across the brand. This role will deliver the brand experience and product knowledge to customers as well as trade professionals. This role will report to the Showroom Manager, rolling up to the Director of Showrooms.

Apply

Online: CambriaUSA.com > Enter Dallas-Fort Worth, TX in the field called Search Location

Essential Duties and Responsibilities:

• Assist in day-to-day operations of the Showroom
• Provide exceptional customer experience to all scheduled appointments and walk-ins
• Generate sales leads and collaborate with the local sales team within the DC territory
• Create visibility of the Showroom to industry partners
• Learn and master Brand and product knowledge effectively
• Assist the Showroom Manager in placing sample orders for the sales team
• Make follow up phone calls with consumers and business partners
• Provide detailed information to better help homeowners and designers understand the benefits of Cambria
• Assist consumers and trade professionals with design solutions for their project, as requested
• Work with Showroom Manager and; Sales team to increase traffic and manage the lead process
• Support Showroom Manager in planning, organizing and executing all Showroom events
• Remain educated on current design trends in the industry
• Merchandise displays and ensures brand standards are maintained in the Showroom
• Perform other duties and responsibilities as assigned

Requirements

• Effective interpersonal, verbal and written communication skills
• Strong attention to detail, high level of organization and initiative
• Passion for sales and closing skills
• Strong project management skills
• Ability to develop and maintain strong working relationships with internal and external parties
• Professional demeanor
• Pronounced analytical and follow up skills
• Ability to thrive in a fast-paced, high-energy environment
• Ability to work evenings and weekends for events as business requires
• Prior experience using a CRM (Salesforce) is preferred
   

Minimum Requirements

Education:  College Degree (preferably Marketing, Interior Design / Home Fashion, Retail Sales)

Experience:  0-3 years of relevant experience in the retail showroom environment providing excellent customer service

Systems: Google Suites, Microsoft Office, Salesforce (preferred)

Physical Requirements: Showroom position requiring some lifting of samples, up to 25 pounds and event set-ups.

Cambria offers a competitive benefits package that encompasses your health and well-being, financial health, retirement planning and time-off. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

For additional company information, please visit www.CambriaUSA.com.